Privacy Protection Policy

vl66's Privacy Policy

This page explains how we collect, use, retain, and protect your personal data.

Last updated: 30 October 2026

Use the links below to jump directly to any section of this policy.

Information We Collect

When you use the vl66 platform, open an account, or use our services, we collect the following information.

1.1 Personal Identification Information

Full name (as shown on your ID card)
Date of birth (to verify that you are 21+)
Email address
Phone number
National ID and equivalent documents (during KYC verification)
Deposit / withdrawal account details

1.2 Technical and Usage Information

IP address and network connection data
Device type and OS (phone, tablet, computer)
Browser type and version
Gaming history and activity records on the site
Payment transaction records
Session duration and login time data
On-site activity data collected via cookies

1.3 Communication Information

Messages, complaints, and feedback sent through Customer Support and Live Chat are recorded. These records are used to improve service quality and to ensure that commitments are met.

How We Collect Information

We collect personal information honestly and transparently through the following methods only.

Information You Provide Directly

This is information you provide directly when registering an account, completing KYC (Know Your Customer) verification, making deposits or withdrawals, or contacting Support.

Automatically Collected Information

When you use the platform, technical data is automatically recorded through cookies, web beacons, and log files. This data is essential for maintaining the performance and security of the site.

Payment Service Data

When processing transactions via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer, we may receive financial confirmation data from payment service providers. We do not store sensitive financial information such as card numbers or PINs.

Purposes for Which We Use Your Information

vl66 uses your personal information only for clear and legitimate purposes.

Account Management

Your information is needed to open and register an account, verify your identity, and manage access. KYC verification is carried out to ensure compliance with legal obligations related to casino and betting operations.

Financial Transactions

Your information is needed to accurately process deposits, withdrawals, bonus payments, and financial records. It is also essential for preventing and investigating financial fraud.

Service Improvement

We carry out data analysis to improve the gaming experience, identify and resolve issues on the platform, and understand what players enjoy.

Security and Fairness

Some personal data is used for fraud detection systems, anti-money laundering (AML) measures, and responsible gaming programs. These measures also directly protect the interests of players themselves.

Communications and Notifications

Communication data is used to send you promotions you have opted into, service notifications (deposit / withdrawal confirmations), and security alerts.

Regulatory Compliance

We retain data to maintain records in compliance with applicable financial and casino regulatory requirements.

Data Security Measures

vl66 outlines the technical and procedural measures taken to protect your personal information.

SSL Encryption

All data transfers between the platform and players are protected with SSL/TLS encryption, keeping them safe from interception.

Firewall and Intrusion Detection

Servers are protected by a multi-layer firewall, and a real-time intrusion detection system monitors for and immediately alerts on any unauthorized access attempts.

Access Control

Only staff with authorized access may view personal information, and every access instance is logged.

Data Backup

Data is regularly backed up with encryption and stored in a secure environment. A redundant storage system is used to protect against data loss.

Two-Factor Authentication

Two-Factor Authentication (2FA) is available for account login to provide an additional layer of protection against unauthorized access to your account.

Security Audit

We regularly review and update our security systems. Any data protection vulnerabilities are addressed immediately.

Important Notice

Even with technical data security measures in place, no data transmission over the internet can be guaranteed 100% secure. This is a limitation that applies across the entire technology industry. Please take the following precautions on your end:

Never share your password with anyone
Avoid accessing the casino platform over public Wi-Fi
If you notice any suspicious activity on your account, contact Support immediately

Cookies and Tracking Technology

Our site uses cookies and similar tracking technologies. These are essential for the site to function properly and help improve your gaming experience.

Essential Cookies

Required to maintain your logged-in state on the site and to identify player and data sessions. If these cookies are blocked, core site functions will not work properly.

Performance Cookies

Used in data analysis to understand how and how long players use the site. Data collected from these cookies does not directly identify any individual player (anonymized).

Managing Cookies

You can control and restrict cookies through your browser settings. However, be aware that blocking essential cookies will prevent normal use of the site. You can find guidance on managing cookies in your browser's help documentation.

Data Retention Period

Personal information is deleted or anonymized once it is no longer needed.

Data Type	Retention Period
Account and KYC Data	At least 5 years after account closure
Financial Records	5 years from payment (in accordance with legal requirements)
Gaming Records	3 years (related to Responsible Gaming obligations)
Support Communication Records	2 years
Server Log Data	90 days (for technical review purposes)

Players' Rights

Every user of the vl66 platform has the following rights regarding their personal data.

Rights you can request

Right to access: You can request to see what data we hold about you.
Right to rectification: You can request corrections to any inaccurate personal data.
Right to erasure: You can request deletion of data where no legal obligation requires us to keep it.
Right to restrict processing: You can request that we limit data processing while a dispute is being resolved.
Right to data portability: You can request a copy of your data from us in a readable format.
Right to object: You have the right to object to data processing used for profiling purposes.
Right to opt out of marketing: You can unsubscribe from marketing communications via Account Settings.

How to exercise your rights

You can submit any request by emailing [email protected]. We will process requests from KYC-verified players as quickly as possible.

Protection of minors

The vl66 platform is intended only for players aged 21 and above.

Age 21+ verification

At the time of account registration, KYC verification is required to confirm that you are 21 or older. We will not store personal data of anyone under 21, and any activity will be suspended immediately.

False age declaration

If we discover that a minor has opened an account using false information, that account will be immediately closed and the data deleted. Concerned parents or guardians may contact us at [email protected].

Policy changes

We may review and update this policy from time to time as our services improve.

How we notify you of changes

If significant changes are made to this policy, we will notify registered players in advance by email. Continuing to use the platform after changes take effect means you accept the updated policy.

How to check the policy version

The "last updated" date is shown in the hero section of this page and will be updated whenever the policy is revised. Players can check this page regularly to stay informed.

Contact us

If you have questions about this policy or wish to make a request regarding your personal data, you can reach us through the following channels.

Live Chat

24-hour Myanmar-language Live Chat is available directly on the platform. Urgent matters relating to personal data can also be handled through this channel.

Email

You can send personal data requests (access, rectification, deletion) and policy questions to [email protected].

What you should know about personal data protection

Common questions and answers from players about our privacy policy.

No. vl66 does not sell players' personal data to advertising companies or any third parties. Only service contractors such as payment processors and hosting providers are permitted to process data, and only for the purposes we instruct.

KYC verification requires a national registration card or equivalent ID (including passport) and selfie photos to confirm the account holder's identity. That data is retained for a minimum of 5 years after KYC completion and account closure. The retention period may be extended if there is a legal requirement.

You can request account closure and data deletion by contacting [email protected]. However, some data must be retained until the end of a legally required period due to regulatory obligations (such as financial records), and this will be clearly explained to you in advance.

When transacting via KBZPay, Wave Money, AYA Pay, or CB Pay, vl66 does not store details such as PINs, passwords, or full financial account numbers. Only payment confirmations and transaction amounts are kept in the database. This is the standard practice we follow to protect players' financial security.

If a personal data breach is detected, affected players will be notified immediately. Technical measures will be taken right away to contain the leak, and actions taken in response to the incident will be shared openly with players.

Blocking performance cookies will not affect the site's core functions. However, if essential cookies that maintain login sessions are blocked, you will not stay logged in and will need to log in again for every action, which may cause inconvenience.

Every marketing email sent to you includes an unsubscribe link at the bottom, which you can use to opt out immediately. You can also adjust your preferences under Notification Preferences in Account Settings. Even after unsubscribing from promotional emails, you will continue to receive service-related emails such as deposit/withdrawal confirmations and security alerts.

Play safely at vl66

We prioritise the protection of your personal data and finances, making vl66 a trustworthy platform for players in Myanmar.

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